Terms of use

Our terms and conditions comply with Swedish legislation and are designed to ensure that our customers can shop easily and with confidence with Texprint.

These terms and conditions apply to all sales mad by Texprint unless otherwise is stated.

Images

Image Assessment and Suitability:

We reserve the right to evaluate and approve the images users upload. Factors such as content, copyright, and potential inapprop­ri­ateness will be considered. Images deemed inappropriate may be rejected.

User Responsibility:

By uploading an image, the customer confirms that they have the rights to use the image and that it does not violate any laws or regulations. The customer is responsible for the content of the uploaded image and any consequences.

Copyright and Licenses:

The customer must own the rights to the uploaded image or have obtained necessary licenses. We disclaim liability for any copyright infringement.

Use of Images:

Uploaded images may be used in connection with our design tool, marketing, or other related purposes. The customer grants us the right to use the images in this manner.

Image Revocation:

If an image is deemed inappropriate or violates our terms, we may revoke it without prior notice.

These terms are designed to protect both users and us as the provider of the design tool. By using the tool, the customer agrees to these terms and commits to following them.

Pricing

All prices are in Swedish Kroner, unless changed by the customer, and inclusive of VAT and inclusive of packaging. Any exceptions will be clearly marked on the website where relevant. Prices may be subject to change without notice, but we will only alter the price after we have confirmed your order, if is to your benefit.

Foreign customers

Whilst this website is designed with Swedish customers in mind, we welcome enquiries from customers in other countries. Prices include Swedish Sales Tax (VAT), currently at 25%, which may not be payable by foreign customers; however, additional delivery charges will usually apply. Please call and we will do our best to assist.

Payment

We use Stripe as payment method and all additional services they provide such as Klarna, Swish and Credit/Debit Card.

Aproved corporate clients will also have the option to pay by invoice.

Product availability

Items shown on this website may not always be in stock. If any of your chosen items is not in stock, you will be advised of our best estimate of availability and delivery date at the time you place your order. Please note that an indication of such dates is an estimate only, may be subject to change without notice, and does not constitute a contractual obligation by TexPrint to supply goods by a certain date. However, if availability is unduly delayed, we will use our best endeavours to keep you informed.

Product images and descriptions

Please note that the colour of images shown on this website may be affected by the technology used to access it. Whilst we do our best to faithfully reproduce colours, some variation may occur.

Accepting orders and security

When you place an order, either by telephone or in writing, we will treat it as an offer to buy. If we accept your order, we will send you a confirmation email with your order number, at which point we make a legal contract with you. However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will email you as soon as we can to let you know.

When you receive your email confirmation, you will have an opportunity to check the details and correct any errors.

In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with various agencies, to confirm your identity. This assists us to protect you and us from fraudulent transactions. If we decline your offer on security grounds we may contact you to seek an alternative payment method or to advise you to visit one of our stores.

Delivery

Except where specifically stated, prices are of delivery to Sweden only. We welcome enquiries from elsewhere, however, and ask that in these cases you contact us by email or telephone for onward shipping costs to other locations.

Our deliveries in Sweden are contracted to outside carriers who deliver Mondays to Fridays (excluding public holidays) between the hours of 7:00 AM and 5:30 PM. 

We regret that we are unable to specify exact delivery times within that date. All deliveries must be signed for and you should keep your receipt. If goods are showing obvious signs of damage in transit upon receipt, please refuse to accept the delivery.

Cancellations

All orders that are considered as personally customized products and has to be cancelled before the order has entered production. This occurs every morning around 9.

For any products that are not printed to order, we offer a 14 day cancellations policy. You must notify us before, or within 14 days after delivery that you would like to cancel your order. Your product must be complete, unused and in ‘as new’ condition (e. g., if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories.

Transit damage

All goods are examined in detail by ourselves prior to despatch to ensure that they leave our warehouse in perfect condition. However, transit damage unfortunately can occur. If your purchase is showing obvious signs of transit damage upon delivery, please refuse to accept delivery and notify us immediately. If damage is only evident upon opening of packaging, then you must inform us within 48 hours of receipt. In either case, we will then arrange re-delivery of replacement goods as soon as possible.

Faulty goods

Goods are fully guaranteed against faults in manufacture, materials or workmanship for a period of 12 months from delivery. No warranty is made in respect of commercial rather than domestic use. If your goods develop a fault within 28 days of delivery, the goods may be returned for either refund in full, or replacement. Replacement only is offered after 28 days and before 12 months. These promises do not apply to faults caused by accident, neglect or misuse.

Legal

Sales on this web site are governed by Swedish law and you agree to submit any dispute to the non-exclusive jurisdiction of the Swedish courts. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.

These terms and conditions only cover the TexPrint web site. Any other web sites to which you link from this site may be governed by their own terms and conditions. We accept no responsibility or liability for the content of web sites which are not under our control.

We are required by law to tell you that sales can be concluded in Swedish only and that we do not file copies of customer contracts.

Texprint is a trading name of Textilprint i Forserum AB; 556753-9118

Fabriksgatan 1B, 57178 FORSERUM

We do not guarantee that this web site will be compatible with all customers computers.

Copyright

TexPrint owns the copyright in all materials on this site, which may be used, downloaded, copied, reproduced, republished, posted, broadcast, transmitted or linked only for your own personal and non-commercial use. You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else. It is not permitted to create any link to or from this web site without our prior written consent.